What Payday Lenders DON’T Want You To Know
Payday lenders often establish their own “in house” collections department. Once you have defaulted on a payday loan you will begin receiving calls from a representative who claims they are someone important (insert intimidating title) from “collections”, leading you to believe it’s an outside collection agency who is doing you a favor by informing you they have some type of legal papers (pending of course) if you don’t pay up NOW!
They’re always cranky and brash using terminology that sounds legal and urgent! Usually they speak the words quickly to dissuade you from recognizing the BIG words they’re using to sound scary and legal!
The fact of the matter is, most payday lender employees are uneducated and have absolutely no idea what they are talking about, all they know is IF they collect- a percentage of it will be on their next paycheck in the form of a bonus!
Here are a few tips on how to handle those fast talking collectors who think they are doing a service for their employer:
- Ask them their name (make them spell it), employee ID number and a phone number to their direct line (in case you accidentally get disconnected lol).
- Ask where the office is located of which they are calling (address).
- Ask their supervisor’s name (again, make them spell it).
- Ask how long they have been employed by this company.
If they have agreed to answer the questions above (I rather doubt it, but it catches them off guard and collectors are fun to play with lol), keep asking as many questions that will come to your mind, or hang up!
The point is, using this method usually bewilders an in house collector who’s soul purpose was to scare the pants off of you. On the other hand, if they volunteer the information you will then have contact information to make payment arrangements!
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